top of page

--------------------------------------
Cancellation policy & cancellation form
--------------------------------------

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:


---------------------
A. Cancellation policy
---------------------

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Yuriy Shapovalov, Spannstr. 22, 44328 Dortmund, Germany, Tel .: 015234053562, E-Mail: russkamrad@mein.gmx) by means of a clear declaration (e.g. a Letter or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have to send the goods back to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

General information
1) Please avoid damaging and contaminating the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against damage in transit.


2) Please do not send the goods back to us freight collect.


3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

4) Exclusion of the right of withdrawal

You cannot revoke your contract in the following cases:

in the case of contracts for the delivery of 3D models that are not prefabricated and for the production of which an individual selection or determination by you is decisive or

for contracts that are clearly tailored to your personal needs (e.g. 3D model with personal texts or motifs).

5) Copyrights to print designs, indemnification from liability

The customer expressly assures that he is entitled to publish the texts and motifs as well as to reproduce them. In particular, the customer ensures that he safeguards the data protection and personal rights issues of any data subjects. The customer undertakes not to transmit any data whose content violates third-party property rights (e.g. trademark rights, copyrights) or violates existing laws or common decency.

We also reserve the right to subject racially, politically and individually discriminatory text content to a special check and to reject the product order accordingly.

--------------------
B. Withdrawal Form
--------------------
If you want to cancel the contract, please fill out this form and send it back.


At
Yuriy Shapovalov
Spannstr. 22nd
44328 Dortmund
Germany
Email: russkamrad@mein.gmx
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of the consumer (s)
________________________________________________________
Address of the consumer (s)
________________________________________________________
Signature of the consumer (s) (only when notified on paper)
_________________________
date
(*) Delete where inapplicable

bottom of page